Privacy Policy

This Privacy Policy explains how AUROCA Printables handles personal information when you visit our website, purchase our digital products or contact us.

1. Who we are

AUROCA Printables is operated by a business based in Brazil:

We are responsible for the personal information we process for our own business purposes. Other providers, including Hotmart, may have separate responsibilities for information they process through their services.

2. Information we handle

Website visits

When you visit the website, your browser sends technical information needed to request and display its pages. This may include your IP address, browser information and the page requested.

The services used to host and protect the website may process this information to deliver the website, maintain security and investigate technical problems.

Fonts and other external resources

This website loads fonts from Google Fonts. Your browser connects to Google’s servers to retrieve them, which involves transmitting technical information such as your IP address and browser information.

Privacy preferences

We store your privacy preferences in your browser so the website can remember your choices. See section 7 for details.

Purchases

Purchases are completed through Hotmart rather than through a checkout hosted on this website.

Hotmart processes the information you submit during checkout, including information needed to process your payment and provide access to your purchase.

AUROCA uses order information made available to it where necessary to deliver purchases, respond to support requests and maintain required business records.

Messages you send us

If you contact aurocaprintables@gmail.com, we receive your email address, the contents of your message and any information or attachments you choose to include.

Please provide only information relevant to your enquiry. Do not send passwords or full payment-card details.

Our contact mailbox is provided through Google’s Gmail service.

No newsletter or promotional emails

We do not currently offer a newsletter or use customer email addresses to send promotional campaigns.

We may communicate with you where necessary about your purchase, access to your files, support requests or other messages you send us.

We do not treat a purchase or a cookie preference as consent to receive marketing emails.

3. Why we use information

We use relevant information to:

• Deliver and maintain the website.
• Protect the website and investigate technical problems.
• Remember your privacy preferences.
• Fulfil purchases and help you access your files.
• Answer enquiries and provide support.
• Maintain records required for legal, tax and accounting purposes.
• Establish, exercise or defend legal claims where necessary.

We do not currently use information for newsletter subscriptions or promotional email campaigns.

4. Legal bases

Where applicable privacy law requires a legal basis, we rely on the basis relevant to the particular activity:

• Contractual necessity: to take steps you request before a purchase, fulfil purchases and provide related assistance.
• Legal obligations: to meet applicable tax, accounting and other legal requirements.
• Legitimate interests: to operate and secure the website, respond to general enquiries and protect our business, where those interests are not overridden by your rights.
• Consent: for optional technologies where consent is required.

Where we rely on consent, you may withdraw it. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Service providers and sharing

We use providers where necessary to operate the website, process purchases, communicate with customers and maintain business records.

These include Hotmart for checkout and purchase-related services, Google for our Gmail contact mailbox and for Google Fonts, and the services used to host and protect the website.

Hotmart processes information under its own applicable privacy notice and terms. Please review the information presented on Hotmart when purchasing.

We may also disclose relevant information where required by law or where necessary to establish, exercise or defend legal claims.

6. International processing

Because we are based in Brazil and use external providers, your information may be processed in a country other than the one where you live.

Where international-transfer requirements apply, the relevant processing must be supported by the safeguards or other transfer arrangements required under applicable law.

You may contact us to request information about the arrangements applicable to your information.

7. Cookies and similar technologies

Privacy preference storage

The website uses browser storage to remember your privacy choices.

Your preferences are saved in local storage under the name auroca-consent. The record contains your choices, the date they were saved and a consent version. The website treats the choice as valid for up to 180 days and asks again when it expires, when a relevant consent update is needed, or after the record is cleared. The record stays in your browser and is not sent to us by this website.

Analytics and advertising

We do not currently use analytics or advertising tracking technologies on this website. If we introduce them, we will update this policy and request any consent required before activating them.

Managing your choices

You can open Cookie Settings from the footer to review or change the available preferences.

You can also clear stored website data through your browser settings. Doing so may cause the website to ask for your preferences again.

Where optional technologies are used, withdrawing permission stops their future use by this website. It does not automatically erase information already received by third parties.

8. How long we keep information

We keep personal information for as long as reasonably necessary for the purpose for which it was collected, including any applicable legal requirements.

For correspondence, relevant factors include whether your enquiry is resolved, whether follow-up is needed and whether the message relates to a purchase, complaint or legal obligation.

Order and accounting records are kept according to applicable legal requirements and any need to resolve disputes or establish, exercise or defend legal claims.

Privacy preferences are handled as described in section 7.

Providers may retain information they independently control under their own policies and legal obligations.

9. Your privacy rights

Depending on the law applicable to you, you may have rights to:

• Ask whether we process your personal information and request access to it.
• Request correction of inaccurate or incomplete information.
• Request deletion, anonymisation or restriction in applicable circumstances.
• Object to certain processing.
• Request portability where applicable.
• Obtain information about relevant sharing.
• Withdraw consent where processing relies on consent.
• Raise a complaint with a competent data protection authority.

These rights are subject to applicable conditions and exceptions. For example, some records may need to be retained to meet legal obligations.

To submit a request, email aurocaprintables@gmail.com. We may request information reasonably necessary to verify your identity and handle your request securely.

In Brazil, you may contact the Autoridade Nacional de Proteção de Dados (ANPD). Where applicable, you may also contact the relevant data protection authority in your jurisdiction.

For information independently controlled by Hotmart, you may contact Hotmart directly. This does not prevent you from contacting us about information we process.

10. Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

Payments are processed through Hotmart rather than through a payment form hosted on this website.

No method of transmission or storage is completely secure.

11. Changes to this policy

We may update this policy when the website, our practices or applicable requirements change.

The “Last updated” date indicates the latest revision. Where required, we will provide additional notice or request fresh consent.

12. Contact

For privacy questions or requests, contact:

See also our Terms of Use.